Customer Testimonials
I have been using this place since I purchased my car almost 4 years ago. It is always seamless, and I am happy with the care of my vehicle, and their consideration for me while I am waiting.
Very good, friendly people. Love my dodge ram. Will refer friends and family ti Jerry!
Friendly and helpful staff. Got my truck in on time and finished the service quickly.
I have a local construction company here in Camas, and have been using Westly Ford of Washougal Washington to do the service on all of our vehicles as well as all my personal vehicles. They’ve always gone above and beyond to look after me and give me fair pricing. Thank you for keeping my company moving.
Computer had a hiccup with scheduling my oil change, on my side it was a go, on theirs nothing. They still accommodated me. While waiting I bought a new car. The salesman was nice enough not pushy just needs to work on his physical presence (sitting in front of a person) and I prefer not going through another person for negotiating price. The money person was easy to talk to so would have rather dealt only with him for that part. The salesman did a great job showing me all the features of my new car. Husband and I like ...
I had a bit of a mishap, but they were good in getting it resolved.
I have owned Fords for 45 years and this is by far the best Dealership I have ever been to.
Loved the location on the Colombia River. There is a beautiful park next door and a very active boat launching dock next to a great Cafe where you can enjoy yourself while you are waiting on your vehicle. They also offer transportation to and from Vancouver. (that was a bonus for me as I had to take the train home). I was impressed with Jordan Pacheco customer services. He followed up and kept me informed about my progress on my vehicle. Thank you so much Jordan! I'm satisfied with my services and recommend Westlie Ford in beautiful Washougal WA.
Friendly, fast, quality service, and honestly the best dealership I’ve ever dealt with! Will be a customer for life.
Excellent customer service! Always pleasant and very communicative during the service process. I would definitely recommend!
Scheduling was easy. Staff is extremely friendly. Service is well communicated and efficient. Overall great experience!
Small quiet dealership with simple in and out transaction. Loved it!! Awesome communication. Fast response to emails.
I’ve been a fan of Westlie Ford service for over a decade and am so pleased with their service department that I’ve sent my son there ( who lis also a fan now) and several friends. Their service personnel and techs go the extra mile to make things right!!
They always take good care of my truck & car and are responsive to me, too.
Great people to work with. Doing the paperwork was quick and easy. They even set up my Bluetooth and connected my phone. I very much appreciated that. Jerry and Mike were great to work with. Very happy about my purchase.
Everything went smoothly, had me in and out. People at the front desk were friendly and helpful.
Great service, got in early and completed on schedule. Had my car serviced and out in no time.
It was all good great happy happy yep yep you are all silly with word minimums
Omar Z is the best! I will not buy anywhere else! I have learned my lesson from other dealerships.
I made an appointment for an oil change and a minor repair. Upon my arrival I was promptly checked in told how long the service would take. Everything went well and I was on my way in short order. All of the personnel at the dealership were courteous and helpful.
This is by far the best ford dealer I’ve been to since moving to Washington 6 years ago! Bought our new bronco here an couldn’t be happier w this dealership!
Great service and great staff really helpful and nice gave me alot of information about my new vehicle I just purchased
Thank you westlie! You never disappoint and I got my car back the same day! Dorothy
I have dealt with this dealership for over 50 years. They are personable and I trust them completely. Words can’t explain what that means to me as an elderly single female. I’ve recommended them many times & my friends became repeat customers.
Friendly, prompt easy to do business with. Trever was very helpful and knowledgeable. I’m very happy with the service I received.
I am very fortunate to have Westlie Ford in my neighborhood. Westlie will be my first choice for all of my EV and ICE purchase and service needs.
My experience was positive because they helped me know what to do. Although my transmission didn't do what it did with me and engine light didn't give info, they did what they could to fix. May still have to replace it.
Easy to schedule service done on time. All service well explained. Will continue to go to this dealership..
My truck was towed in for emergency service. Problem discovered next morning and repairs approved. Picked up following day. Great communication with Mattie in service department. Overall quick professional service!
Your rates and service are excellent. Trevor is a good boy. If I buy another Ford I will order From you.
My service writer, Trevor, would make eye contact as he kept messing with his hair constantly, and he almost fell out his chair and smacked his face his desk. However car did get fixed, mechanics are top notch.
From the buying process to the service department- 10/10 service and staff. Would highly recommend Westlie Ford.
I hadto have the power steering replaced on my 2012 Explorer when it went out, I called Trevor and he got me in first thing the next morning! I got the car back 3 days later and they had done a great job! Highly recommend Westlie Ford for any service work or if your just looking to purchase a new or used vehicle!
In and out in satisfactory time everyone was courtious and helpful will be Back for further maintenace
No pressure, super easy to work with. We love our new truck . And best way d all, it’s local
Nice job, always happy with your service ,that's why I always come back to Westlie !
Great guys, and i like the small atmosphere. Makes a person feel welcome. I hope to deal with them for years to come
They do just what you want and they find the problem very timely and have it fixed with in the day.
Good people—great service—clean waiting area. Been coming here for decades—hate these surveys
Westlie was always available for questions and change orders, sales staff went out of way to show me what I needed to be comfortable with my decision
Great customer service and reasonably priced. I am so glad I found this dealership. I feel like they value my business and respect my time. So much better than the "Fast Lane" model other Ford dealerships in the area have moved to.
Took the car in not knowing what to expect turned out to be a warranty fix and done in the same day. I'm extremely happy.
Service department was the best. I was so excited that what may take 4 hours, was done in 2. Thank you for the exceptional service.
I had a positive experience. They were low pressure, knowledgeable, and gave me a great deal.
Omar took good care of me. Sales department is more honest than most other dealerships.
I have been using Westlie ford for service on my 2014 explorer since we bought it new. I have never had a problem with the car and I trust them to always do a great job, provide the best price possible and be above board.
Very helpful, friendly and professional. I would definitely recommend them to friends and go back.
I was very happy with the service that I received from the service team ,they all were very helpful.
Great after purchasing services! They are always good to keep me updated on services my car needs.
The dealership did a great and efficient job at my oil change in the service department.
Fast, fair, friendly dealer. No high pressure selling. I would definitely recommend them for a new car purchase.
Found a 2022 Maverick Hybrid on their website through Cars.com. Reached out and Danny was great. Drove up from Sweet Home, 2 1/2 hours, and was in and out in ~1 hour. The process was smooth and hastle free. Would recommend.
Great service and received a nice reminder for my oil change, just when I needed it! Quick, efficient and on time service.
Westlie Ford has a great sales team and a great service department. We have been going to them for 24 years now.
They are very timely and the desk personnel is very helpful. Like the staff attention
Been going to Westlie Ford for about 10 years for all my service and repair needs. Great staff across the board and reasonable pricing.
Everyone is friendly, no one was pushy, and they gave us plenty of breathing room. Jerry, Mike and Brandon were very helpful and we LOVE our new car!
Best experience I have had buying a car. The team at Westlie are the best.
This dealership is great! Jordan is always pleasant and Trevor did a great job on my car. They never make me wait and go above and beyond!
They did what was requested and gave a detailed report on the condition of auto
The entire sales team was friendly and a pleasure to work with. Our salesman was extremely knowledgeable and helpful
Trevor and the team were quick to get a diagnosis on my vehicle, and complete the repairs in a timely manner.
Top notch service department. I won't take my vehicle anywhere else. Very friendly staff.
Had a very pleasant experience buying our new Bronco Sport. There was no high pressure sales tactics.
Very helpful in navigating my truck repair. Great support. They made sure to see if it was covered under warranty before proceeding and it was.
They did a great job. Very friendly, polite and helpful. Called back to get pricing on a couple things.
The service department (tag #948) went above and beyond answering my questions and the tech (61698) did an exceptional job servicing and repairing my 1999 Eddie Bauer Explorer!!! I was treated like a family member and will continue with Westlie Ford for all my service needs in the future!!!
I received the services that I came in for and expected to get accomplished at the dealership.
The front staff is great…I like being remembered as a customer. Work was done quickly!
Great service as always from Westlie ford, received truck on time as promised. I would highly recommend them to others.
Great job and alway courteous. Generally very timely manner with work being done. Very helpful service staff.
Excellent service center, friendly, courteous staff and always professional. I would recommend this dealer for all your ford vehicles
Aways polite and friendly today was the fastest wait time still over an hour but I would rather have them take their time when it comes to servicing my vehicle. They tell me when they think I may need some work done like brake's but never try to pitch or pressure me into a service and that will keep me coming back Thanks
Great communication and friendly service. Very helpful and nice. Appreciate the time taken to keep us informed.
Job partially completed: awaiting parts. Jobs so far is good, although expensive. Pleasant and knowledgable staff.
I trust that you do the work that I'm expecting tobe done,and I don't make return trips to see it done over. Thank you
From start to finish Trevor was knowledgeable, helpful and always willing to go the extra mile for me. He was zero pressure and I really appreciate that aspect of it. He even came in on his day off to help me. My schedule was hectic later in the week, and he made the effort to make it happen when it was convenient for me. Love my Explorer ST
The work on car and service people great but scheduling is more difficult since different ownership and process
Westlie Ford has gone out of the way to make me feel taken care of. I Appreciate that!
Westley Ford has always been a pleasant experience. Jordan particularly in the service department was so helpful and was really looking out for the needs of my car, and a delightful caring person!. I needed shuttle service too, and from my home to have my car serviced, and Patrick, my driver from Westley Ford was very considerate of my mobility issues and schedule time constraints. I highly recommend Westley Ford to anyone that is looking for a Ford dealership to work with!
I bought my first truck from them in 2008. Drove all this time and traded for a newer truck. My sales person has kept in touch with me every Christmas with a card. That means a lot to me. I recommend this dealership with all my heart. They truly worked with me every step of the way.
I’ve been a customer of Westlie Ford since 1976 because they know how to treat their customers well . Their staff , employees are accommodating, friendly and welcoming.
Fair pricing, communicates well, and goes over everything with you so there are no surprises.
My favorite dealership. Multiple purchases over the years. From sales to service they are great!
They explained the repair and it was covered by the factory warranty. They were polite and professional.
Purchased a new 2020 Escape. We had a good idea what we were looking for, but had not seen one in person or test driven. Trevor answered questions on-line and was all prepared for us when we arrived for the test drive - very knowledgeable, friendly, answered all questions, and no pressure. Gave us plenty of time for the test drive. Clear and upfront about pricing and trade-in value process.
On Saturday I purchased a used Ford Edge from Westlie Ford. The car was in great shape inside and out and I drove off of the lot satisfied with my purchase. Great experience ! The next day, Sunday, I drove the car into town and on the way back home, a flashing "check engine light" was coming on and off intermittently. The car would run rough and then straighten out. I was able to get it to the dealership and speak with Matt, the salesman I had been working with. I explained the problem to Matt and he asked ...
Have been satisfied with service reps and care of my vehicle since purchase in 2012. Helps with my quality of life and good humor. Thanks.
Broke the side view mirror on my F-150. Called Jen at Weslie and she ordered the part same day (Thursday). Called back on Friday to let me know the part was in and scheduled me for the next day to have it installed. Installation went fine and they even went the extra mile to remove the sticky residue from where I had tried to duct tape it to the truck. Everytime I have utilized the services from Weatlie, they have exceeded my expectation!
I was checked in very quickly. Car was serviced- Oil change - at time promised. Less than 45 minutes. Staff was friendly and I will come back again.
Easy Peasy. In and Out for Oil Change. Great Place for Service. Marie did a great job helping my daughter out. It means a lot to our family that we have a place to trust that we can send our Children to and get treated with the same respect as if it were myself coming in.