Community Involvement

Excellent customer service from Brian. He took great care of my car. Very efficient fast service. Great job explaining everything that was done!

I’ve been a customer with Westlie For four decades and will continue to utilize their friendly service in the years to come.

Wonderful job very nice work and great job on my truck always recommend buying a vehicle

I arrived early and they got me right in. Staff is professional, courteous and friendly. I was updated throughout so knew when my vehicle would be ready.

Westlie Ford service was great. All questions were answered car was done ahead of schedule.

I paid Westlie Ford $388 to change 4 halogen bulbs on a 2018 Ford Fusion Hybrid. I supplied two H11 bulbs and they charged $50/each for 2xH9 bulbs that retail fior $20 O’Reilly’s (where they bought them) and $15/each at most retailers. They charged another $46 in shop supplies (on 4 bulbs?) and said they charge a 3% fee unless payment is by cash/debit (also not disclosed). They refunded the $46.69 for “Shop Fees” and felt they were doing me a favor. I feel otherwise: if it’s not disclosed in the quote, it shouldn’t be on the invoice. Not unless the scope of work changed. Changing 4 lightbulbs cost $341.69 (including their 150% markup on halogen bulbs). It’s a shoulder shrug for the dealer and price gouging to me. Imagine what 4 spark plugs, or a sensor, will cost.

I have akways been treated well at Westlies. No constant up selling like Vancouver Ford, the reason I will no longer do business at Vancouver Ford. The Westlie team is always professional and I highly recommed them.

Valet service is great for us old folks that have no one to help us

Harrison does a great job with keeping me informed of the service issues and follows to make sure I am satisfied.

No high pressure Did what needed to be done, quick and in a timely manner.

Trevor is a very profesional,service.adviser.. We recomended.westlie ford. Nice service..very honest.

Excellent service when I bring my car in for its regular check-up. On time and out in a jiffy. Thank you!

I have dealt with Westlie since we moved here to Washougal, and from the sales people to their service people I have always been taken care of properly- including answering ALL of my questions. This last time, my battery would not take a charge so it was towed in. I had mentioned that I had to go to a doctor's appt. around noon and they delivered my car early and had put RUSH sign on it. Thank you Westlie Ford for being a dealership and making customer service a priority!

Service was timely. Harrison my service writer was professional and on top of great communication. I purchased my car from Westley Ford and continue to use for service as needed.

Very speedy service and outstanding customer service by the Westlie service team! Work was completed quickly with excellent results. Team was very helpful in answering my questions.